Articles in this category Cancel My Ticket & Request a Refund Cancel My Ticket & Request a Refund We're sorry you're in a position where you need to cancel—life happens, and we understand how disappointing that can be. Key Reminder: Refund Policies Vary by E... I Purchased a Pass for the Wrong Event Purchased a Pass for the Wrong Event? Here's How to Handle It We're truly sorry this happened—selecting the wrong event is an easy mix-up (especially with similar tournament names or dates), and we un... What Happens if I Dispute My Charge What Happens If I Dispute a Charge (Chargeback)? We're sorry if you're considering a charge dispute—it's understandable when something feels off with a purchase. However, disputes (also called chargeb...