No Email - I Did Not Get Any My Passes

Upon the completion of the purchase transaction the website will immediately email you a separate  email for every pass that you ordered to the email address that you provided to us when purchasing your passes. 

If you not receive any emails, please check your spam / junk folders. 

If you still do not see your email then please return to the webpage that you used to initially purchase the passes and click the HELP DESK link which can be found on the top right corner of the page and then click the button that says "Missing / Resend QR Code".

This screen will prompt you for the email address that you initially used to purchase the pass.  You must use the email that you used to purchase the passes.

If the system shows that you did not purchase any passes - it is saying that you did not purchase any passes with the email address that you provided.  Did you mistakenly type in your email address incorrectly? 

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Can I just talk to a real person? If after this you still require assistance then please return to the webpage that you used to initially purchase the passes and click the HELP DESK  and submit a support request ticket and one of our support staff will attempt to locate your purchase transaction and fix the transaction for you.